Telephone & VoIP

Reliable Telephone & VoIP Solutions for Modern Businesses

In today’s fast-paced business environment, seamless communication is essential. CCR Systems UK offers advanced Telephone & VoIP solutions designed to streamline connectivity, enhance team collaboration, and provide flexibility for businesses of all sizes. Our range of services includes Cloud VoIP systems and reliable hardware options, including Yealink Telephones and Yealink Base Stations. Whether you’re a small office or a large organisation, we have the solutions to keep your team connected and efficient.

Easy Plug & Play

Install Phones Anywhere with an Internet Connection.
Setting up is effortless — just plug in your phones wherever there’s an internet connection, and you’re ready to go!

Business Phone App

Free App for Mobile and Desktop.
Stay connected on the go with our free business phone app, available for both mobile and desktop devices.

UK-Based Support

Reliable Support Within 10 Rings.
Our dedicated UK support team is always ready to help — we’ll answer your call within 10 rings!

FREE Unlimited Minutes Bundle

Hosted Phones with Unlimited Calls.
For just £15 per user per month, enjoy unlimited calls to UK landlines (01/02/03) and UK mobiles*. This bundle comes FREE with every system ordered!

The UK Mobile plan covers networks including O2, Vodafone, EE, Three, Virgin, Giffgaff, Lycamobile, Smarty, BT, Sky, Asda, Tesco, 1pMobile, IQMobile, VOXI, and iD. Calls made automatically, such as those redirected via hunt groups, are subject to charges. Calls to 08 numbers are excluded, except for 0800, which is included. A fair usage policy applies, with a limit of 5,000 minutes per user per month.

No Crazy Contracts

Contract-Free Hosted Phone System.
We’re confident you’ll love our service — so confident that we won’t tie you down with long contracts. Cancel anytime, hassle-free! Enjoy transparent pricing with no sneaky increases; you’ll always pay the same rate as new customers, month after month.

Why Choose a Cloud-Based Business Phone System?

In today’s digital age, everything is moving to the cloud — and your business phone system is no exception. Here’s how going cloud-based can benefit your business:

Cost Savings

Eliminate the need for costly hardware like traditional PBX systems (often gathering dust in the office cupboard) and say goodbye to maintenance and upgrade expenses. We handle all maintenance and ensure you have the latest technology and security, all without the burden of on-site equipment.

Scalability & Flexibility

Cloud phone systems grow with your business. Easily add or remove users month-to-month without being tied to long-term contracts — you only pay for what you use. Perfect for businesses with fluctuating staffing needs.

Remote Working

Empower your team to work from anywhere. With a cloud phone system, employees just need an internet connection to stay connected, making remote work, hybrid setups, and flexible hours a breeze. Your system works wherever you do.

Reliability & Resilience

Depend on a reliable system without worrying about hardware maintenance. Even if your primary internet connection fails, your system can switch to 4G, ensuring business continuity and boosting your failover plans.

Advanced Features

Enjoy a suite of advanced features like call forwarding, voicemail-to-email, click-to-dial, CRM integration, and auto-attendants. These tools streamline communication and improve business efficiency, with our support team ready to help you maximize your system’s potential.

Seamless Integration

Integrate your cloud phone system with existing business tools, such as CRM software, to track customer interactions effortlessly. Collate valuable information and ensure staff can log communications accurately and efficiently.

Easy Setup & Maintenance

No complicated on-site hardware installations. If you prefer physical phones, we’ll send them preconfigured — just plug them in. We manage configuration and updates remotely, ensuring your system is always up-to-date, secure, and hassle-free.

Why Your Business Needs a Phone System

A traditional phone line can only handle one call at a time — fine for some small businesses, but limiting for most growing companies. A business phone system allows you to manage multiple calls simultaneously, streamlining communication with features like call routing and auto attendants. These tools help direct calls to the right teams and enable seamless internal transfers, enhancing efficiency and improving customer experience.

Routing Options

Business phone systems offer flexible routing layouts to suit your needs. One of the most common setups uses an auto attendant to direct calls to different departments or services. This ensures your teams know the purpose of the call before answering and allows the right staff to handle each enquiry efficiently.

Key Features Include:

  • Departmental Voicemail: Each team can have its own voicemail.
  • Voicemail-to-Email: Receive voicemails directly in your inbox, enabling teams to follow up at their convenience.

These features improve responsiveness, streamline communication, and enhance customer satisfaction.

Included Features

Whether you’re a Start-Up or an Enterprise, your phone system includes all these features as standard, no matter the size of your business!

  • Softphone Mobile App
  • Softphone Desktop App
  • Auto-Attendant
  • Custom Greetings
  • Voicemail to Email
  • Advanced Hunt Groups
  • Call Divert
  • Simultaneous Ring
  • Caller ID
  • Live Busy Status
  • Click to Dial
  • Holiday and Time Scheduling
  • Call Redirect and Flow
  • Outbound Call Blocking
  • Hot Desking
  • Microsoft Teams Plugin

Our Telephone & VoIP Products and Services

  • Cloud VoIP Systems
    A cost-effective and flexible alternative to traditional phone lines, our Cloud VoIP systems allow your business to make calls over the internet, reducing expenses and enabling mobility. Ideal for businesses with remote or hybrid teams, Cloud VoIP provides clear audio quality and easy scalability.
  • Yealink Telephones
    We offer a range of high-quality Yealink telephones, known for their durability and user-friendly interfaces. Yealink devices support advanced VoIP functions, allowing for seamless integration into your communication system.
  • Yealink Base Stations
    Our Yealink Base Stations support cordless handsets, offering flexibility for staff to move around freely within your premises while remaining reachable. This solution is ideal for dynamic work environments where mobility is key.

Why Choose CCR Systems UK for Your VoIP and Telephone Solutions?

CCR Systems UK is committed to providing reliable communication solutions tailored to the needs of UK businesses. Our expert team helps you choose the best VoIP setup, hardware, and support to enhance connectivity, streamline operations, and improve client interactions. Contact us today to learn more about our VoIP services and find the perfect communication system for your business.